FAQ - Frequently Asked Questions

1) Where are your PizzaMaster electric ovens located?

Our PizzaMaster Electric Pizza Ovens are trusted by top pizzerias and restaurants across the globe, known for their exceptional consistency and superior heat retention. Designed as a high-performance commercial pizza oven, the PizzaMaster offers unmatched reliability for professional kitchens, ensuring every pizza is cooked to perfection — from the first to the last. Whether you’re using a single pizza deck or a full multi-deck setup, these ovens deliver consistent heat across the stone, resulting in beautifully baked crusts and evenly melted toppings every time. Curious to see where our ovens are being used? Explore our interactive map to discover PizzaMaster installations worldwide: Find PizzaMaster ovens near you.

2) What is the Process from initial contact to purchase to ensure we are getting the right oven?

From the moment you reach out, we focus on understanding your unique requirements — including the type of pizza or product you’re baking, ideal bake times, and temperature needs. This helps us identify the most suitable Electric Pizza Oven from our range. We then invite you to a dedicated demo day at our Showroom, where you can trial our Commercial Ovens using your own dough and ingredients. This hands-on session allows you to experience the performance, consistency, and reliability of what many consider the best pizza oven on the market. With over 105 different oven variations available, we’ll recommend the exact model that fits your operation. If you’re happy to move forward, we’ll request a 50% deposit and place your order with our manufacturer in Sweden. While the oven is being built and imported, we’ll carry out a full site survey to prepare for installation. Once the oven arrives, we arrange prompt delivery and professional installation — giving you the power of the number one pizza oven with complete peace of mind.

3) Once ordered will I have to install it?

No — we provide a complete delivery and installation service for your PizzaMaster Electric Oven. Our team will deliver the commercial pizza oven to your site and position it exactly where you need it. If access is tight, we may dismantle the oven decks and reassemble them on-site to ensure a perfect fit. The only element we don’t handle is the electrical supply — you’ll need to provide the appropriate wiring, a commando socket, and ensure there is sufficient power available near the installation point. Once everything is in place, our engineer will connect and commission the oven. We offer a full end-to-end service, so you can rest assured that your PizzaMaster Electric Oven will be fully installed, tested, and ready to use before we leav

4) How much do the ovens cost?

The cost of a commercial pizza oven from us is always quoted on an individual basis — there’s no one-size-fits-all price. With over 105 variations available, pricing depends on the specific model you need, the features required, and the complexity of the installation. We don’t just sell ovens — we believe in showcasing the product first, so you can see firsthand the build quality, performance, and consistency of what many consider the best pizza oven on the market. During your visit to our showroom, you'll have the chance to trial the oven using your own dough and ingredients, giving you complete confidence in its capabilities. Once we’ve identified the right solution for your needs, we’ll provide you with a tailored quote for your PizzaMaster commercial pizza oven.

5) Is there aftercare once purchase?

Absolutely. Every commercial electric pizza oven we supply comes with a comprehensive 2-year warranty covering both parts and labour. In addition to this, you’ll have ongoing access to our dedicated internal and external support teams for any queries — not just during the warranty period, but even after it ends. If a repair is needed beyond the 2 years, we’re more than happy to help arrange this for you. To keep your pizza oven running at peak performance, we also recommend annual servicing, which we can fully support and schedule for you. Our goal is to ensure your oven stays reliable, efficient, and ready to deliver outstanding results for years to come.

6) What is the Demo day like?

Our demo day is a relaxed, informative experience designed to help you find the right commercial electric pizza oven for your needs. We have two fully equipped demo kitchens (see the link for more information), where you’ll be able to test the ovens using your own dough, recipes, and preferred settings. This gives you a real-world feel for how your pizza will bake — with the consistency and quality you'd expect from a premium pizza oven. The session is completely free, and there's no pressure or hard sales tactics. It’s simply an informal chat where we’ll ask a few key questions to understand your requirements, show you what the oven can do, and let you explore its features hands-on. After the demo, we’ll send you a tailored quote the following day — giving you time and space to make the right decision.

7) I would like to speak to a Pizza Chef who has a PizzaMaster Oven?

We’d be more than happy to connect you with experienced pizza chefs across the UK who have purchased a PizzaMaster electric pizza oven from us. Many of them are strong advocates of the brand and can give you honest feedback about their experience — from performance and consistency to our customer service. You can also explore our Google Business profile to read real reviews from satisfied customers. Prefer to visit a site in person? Just check out the interactive map from Question 1 in this FAQ to see where our ovens are currently installed across the UK

8) Can I purchase from anywhere else?

We are the sole official distributor of PizzaMaster ovens in the UK, so brand-new PizzaMaster electric pizza ovens can only be purchased through us. However, we do work closely with a select number of trusted partners — including catering equipment suppliers — who may showcase or offer the ovens on our behalf. Even in those cases, all orders still come through us directly, and we manage the full process from ordering the unit from Sweden to delivering and installing it at your site. This ensures that every commercial pizza oven is correctly specified, installed, and supported to the highest standard.

9) What are the advantages of having a PizzaMaster Electric Oven?

Choosing a PizzaMaster electric pizza oven delivers unmatched benefits for any pizzeria or commercial kitchen:

Unrivalled control and precision: Independent electronic controls let you set top, bottom, and front heating zones separately—ensuring each pizza bakes exactly how you want it. A Turbo‑Start feature powers up the oven quickly, and recovery is rapid even during the busiest service 
Exceptional consistency and quality: The natural clay hearthstone absorbs and distributes heat evenly across the deck, yielding a crisp, evenly baked base every time with minimal risk of burning 
High heat capacity, low energy use: PizzaMaster ovens reach up to 500 °C (932 °F) and recover temperature fast, meaning faster throughput and lower operating costs. The efficient insulation and heat-reflective glass maintain ideal temperatures without overheating your kitchen or using excess power 
Ultimate flexibility for menu and capacity: With over 80 sizes and more than 1,000 model combinations—including up to five stackable decks—you can customise a commercial pizza oven to fit your space and production goals. Each deck operates independently, so you can bake different foods simultaneously (e.g. pizzas, breads, roasted vegetables) 
Durable and chef‑friendly design: Built for continuous duty, PizzaMaster ovens feature sturdy doors with ergonomic handles, anti‑glare halogen lighting, pull‑out shelves, and lockable casters for ease of use and cleaning .
Proven in real‑world operations: Users frequently praise PizzaMaster ovens for how easy they are to operate and how reliably they deliver consistent results—even those experienced with wood‑fired ovens note the gentler learning curve. In short, a PizzaMaster commercial pizza oven offers precise heat control, rapid recovery, strong efficiency, flexibility in configuration, and robust build quality—making it the best pizza oven for quality, consistency, and kitchen performance.
10) Where is the electric oven built and how long does it take from order?
All PizzaMaster electric ovens are expertly manufactured in Sweden by BakePartner, a leader in commercial oven production. Typically, it takes around 6 weeks to build your custom oven, followed by approximately 1 week for delivery to the UK. If you need an oven faster, we offer a speed production service to help meet tighter deadlines. Additionally, we keep stock of the most popular commercial pizza oven models in our warehouse to provide quicker availability when possible.